Hello everyone,
I recently set up a new SmartTag2 and set up an automation for it in the SmartThings app. I set it to text me if the button on the tag is pressed or held. To complete this, I was required to verify my phone number from a Samsung text. I received the text from 844647 and replied YES (see attached photos). Nothing happened. There was no verification, confirmation or otherwise. In-fact, I replied YES several times, nothing works and my automation is showing that my phone number still hasn't been confirmed. I can't even go in and remove my number and readd it, see the last photo.
Is this a known issue or is there something I can do on my end to resolve this? For the record, I accepted the possible data charges notification that displays when responding to the 844647 number, and I certainly don't have the number blocked. Additionally, short codes are not blocked by my service provider (T-Mobile) either, as I receive and reply to other short codes without issue.
They replied to me that they are sending text messages for the event. I can see "text message sent" in notifications BUT... I am not getting text messages. They closed my request afaik since they say it is working.
However, I still have the ! by my name in the automation I was trying to set up and still have the error message that says it cannot send text messages.
I am still getting no feedback from my many attempts to confirm with 844-647 which t-mobile has confirmed went through and also confirms has not sent anything back to me.
