The new version of The Samsung Members app can not enroll for Premium Care
07-04-202011:34 PM - edited 07-04-202011:35 PM
The new version of The Samsung Members app is no longer able to enroll for Samsung Premium Care. I purchased the S20 + last week. When I opened the old app, I found Samsung Premium Care option. But when I updated to the new version, I couldn't find it. Is this a bug of the new version app? I want to enroll it now.
Re: The new version of The Samsung Members app can not enroll for Premium Care
I'm having the same problem. I called Samsung and also the premium care department. The premium care department said that this new site is still getting worked on and that it should be fixed soon. Estimate was within a couple of days by the way. The only other option is to return the phone and then reorder it but add the insurance at that point.
Re: Re: The new version of The Samsung Members app can not enroll for Premium ..
When you call they're just going to tell you to search on the members site and add it from there. I spent hours trying to add it. If its not available in the members app by Friday then I'm returning the phone.