JUMP TO SOLUTION Solved

Original topic:

Washer does not recognize password

(Topic created: 03-12-2022 05:47 AM)
3282 Views
userz13SBQnc9C
Constellation
Options
Smart Home Support

Unable to get my Washer to join my network due to Password issues

1 Solution


Accepted Solutions
Solution
userz13SBQnc9C
Constellation
Options
Smart Home Support

Unable to get my Washer to join my network due to Password issues. 

one person on this issue has provided the solution. Thank you very much, it worked!

if you are unable to have success joint your washer to the SmartThings app please follow the instructions below:

1. Power On

2. Press "Smart Control" to get "AP" displayed

3. Press and Hold "Temperature" for 7 seconds.

4. Wait 30 seconds.

5. Power off and On again.

6. Press "Smart Control" to get "AP"

7.  Use SmartThings App to add device.

View solution in context

2 Replies
Samsung_Moderator
Community Manager
Community Manager
Options
Smart Home Support

Hello, I completely understand your concerns with the washer not recognizing the password. I'll be more than delighted to assist you with this issue. Can you explain more about the issue? Are you in the smart care app? Have you tried to just reset it if possible?  

0 Likes
Reply
Solution
userz13SBQnc9C
Constellation
Options
Smart Home Support

Unable to get my Washer to join my network due to Password issues. 

one person on this issue has provided the solution. Thank you very much, it worked!

if you are unable to have success joint your washer to the SmartThings app please follow the instructions below:

1. Power On

2. Press "Smart Control" to get "AP" displayed

3. Press and Hold "Temperature" for 7 seconds.

4. Wait 30 seconds.

5. Power off and On again.

6. Press "Smart Control" to get "AP"

7.  Use SmartThings App to add device.