There are a couple of things you can try. First try a soft reset by holding Power and Vol Down until the device reboots.
Next go to Settings->Apps and clear the app cache for Google Play services and Google Play store
Lastly, Turn off the device
* Connect to a computer via USB
Press and hold Volume Up + Power buttons simultaneously till the device logo appears
When it logo appears, release Power button but hold the others few more seconds
Release all the buttons when Recovery Mode screen appears
You can use the Volume Up and Volume Down buttons to scroll up or down, and the Power button to select
Using the Vol Down rocker, select Wipe Cache Partition
Press the Power button to select
Use the Vol Down button to select Repair Apps
Use the power button to select
Use the Vol Down button to select Restart
Use the power button to select
* Some devices need to be connected to a computer in order to enter the Recovery Mode.
If none of the above resolve the issue, Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.
Bill --- Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
There are a couple of things you can try. First try a soft reset by holding Power and Vol Down until the device reboots.
Next go to Settings->Apps and clear the app cache for Google Play services and Google Play store
Lastly, Turn off the device
* Connect to a computer via USB
Press and hold Volume Up + Power buttons simultaneously till the device logo appears
When it logo appears, release Power button but hold the others few more seconds
Release all the buttons when Recovery Mode screen appears
You can use the Volume Up and Volume Down buttons to scroll up or down, and the Power button to select
Using the Vol Down rocker, select Wipe Cache Partition
Press the Power button to select
Use the Vol Down button to select Repair Apps
Use the power button to select
Use the Vol Down button to select Restart
Use the power button to select
* Some devices need to be connected to a computer in order to enter the Recovery Mode.
If none of the above resolve the issue, Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.
Bill --- Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
