Original topic:

Bluetooth device connect but no audio from earbuds, but audio comes from tab speakers

(Topic created: 06-02-2025 08:44 AM)
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mdashfaqueakhtar
Asteroid
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Tablets

I recently purchased Galaxy Tab s9. Few days ago i updated it to One ui 7 and it was working fine , but suddenly from few days my blutooth is not working properly. I tried all the settings, nothing working.

  • Samsung take care of this, this is not acceptable on a flagship tablet. I need solution of this or just replace my tablet. Its still not a year old , under warranty.
5 Replies
LongHiker
Galactic Samsung Care Ambassador
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Tablets

@mdashfaqueakhtar I'm sorry that you are having this issue. My Tab S10+ with UI 7 is working just fine with my Buds 3 Pro earbuds.

Did you wipe the device cache partition after the update? I recommend that you do this after every device update. It wipes out incompatible or outdated cache information which might be incompatible after the update. It does not erase any user data nor applications.

To wipe the device cache partition:

1. Power off your device and connect it via USB to your computer or phone.
2. Power up while holding down the Volume up key and the Side key until the Samsung logo appears. 
3. An Android recovery menu will appear.
4. Use the Volume down key to scroll down to Wipe cache partition.
5. Click the side key to select it.
6. Use the Volume down key to scroll down to Yes. 
7. Click the side key to select it. The Cache will be wiped almost instantaneously. 
8. Click the side key to select "Reboot system now" 

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mdashfaqueakhtar
Asteroid
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Tablets

I tried it just now,still nothing working,still the same issue

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LongHiker
Galactic Samsung Care Ambassador
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Tablets

@mdashfaqueakhtar Have you tried resetting the Bluetooth settings?

  1. Open the Tab settings
  2. Click on General management
  3. Click on Reset
  4. Click on Reset Wi-Fi and Bluetooth settings 
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mdashfaqueakhtar
Asteroid
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Tablets

Yes i had done this too, not worked

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mike42042071281
Cosmic Ray
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Tablets
Have you tried going to see your Bluetooth settings and change your audio over to whatever speaker or device you want your music or phone to be played from and then change over whatever other settings you might have to your headset I have to do that in my car and it gets to be a headache because what I'm disconnects after you've connected to it then you got to do the whole thing over again
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