Original topic:

Dead Tablet Screen

(Topic created: 2 weeks ago)
253 Views
J-69
Asteroid
Options
Tablets

I have a Galaxy Tab A 10.1ā€, WiFi-only tablet that came out in May 2016.

I know it's LONG past its Warranty period, but my screen is completely black when I turn on the tablet.  This happened about 2 months ago & I don't know what caused it.

Its never been bumped, hit, dropped or been wet or in the dirt/sand.

Which route should I take?
A. Since some companies do this with phones, is there a trade-in policy either through Samsung (since it's their brand tablet) or though another company?

B. Should I try those screen fixit places seen in malls & some shopping centers?

4 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Tablets
I would suggest taking it to a repair center and seeing if they can order a new screen for it.


If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


0 Likes
realaud
Honored Contributor
Options
Tablets

I, personally, wouldn't bother getting a new screen for an 8 year old tablet. I'd just price a new one.  I'm sure you got your money's worth out of the Tab A. A new screen+ labor has got to cost at least half the price of a new one of any brand and a repair might bring to light other issues.

0 Likes
J-69
Asteroid
Options
Tablets

I'm going to bring it to a repair store & kiosk to find out the cost, but due to its age, it may be better to get a new tablet.  I don't know if mine gets updates anymore.

Thank you for the replies.

0 Likes
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

Absolutely it would be better to get a new, inexpensive tablet.  Your tablet stopped receiving updates about six years ago.  Many newer apps will likely not run on that old OS which may be Android 6 or 7.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
0 Likes