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Help clearing YouTube Notifications on Tab

(Topic created: 3 weeks ago)
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It says I have 5 notifications when I dont!!! Isn't this misleading????

 
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Patriot1776USA
Black Hole
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From settings>notifications>App notification>YouTube toggle it off wait 30 seconds toggle back on

If that doesn't work try deleting the app and wait 30 seconds, then reinstall

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Solution
Patriot1776USA
Black Hole
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From settings>notifications>App notification>YouTube toggle it off wait 30 seconds toggle back on

If that doesn't work try deleting the app and wait 30 seconds, then reinstall
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Ok I'll try that
Samsung_Moderator
Community Manager
Community Manager
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Hello Kornfanforever,

We understand the frustration the misleading notification can cause and recommend clearing the app's cache or data as a resolution as mentioned by@Patriot1776USA .

If clearing the app's information does not properly correct this matter; you will want to reset the tablet. 

To Reset the tablet follow these in steps:

Settings> General Management> Reset> Factory data reset> Delete All




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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LongHiker
Galactic Samsung Care Ambassador
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@Kornfanforever IME, YouTube app isn't showing you only the amount of notifications that would appear in your notification bar. If you open the YouTube app and click on the bell icon in upper right, you will see all of the alerts about new posts on subscriptions, etc. Merely clicking that bell and opening that screen will remove the items that aren't phone notifications. 

My YouTube had a 999+ on the icon. I open YouTube, clicked on the bell and the number on the icon immediately dropped to 5 which matches how many actual phone notifications I have from YouTube. 

masonreed11
Cosmic Ray
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Sounds like a notification sync bug rather than anything you're missing. Try clearing the app cache or signing out and back in to refresh the notification count. If it still shows 5 unread notifications, it's worth reporting to Samsung Support so they can investigate.

 
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WithAHammer
Cosmic Ray
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I agree it's a notification syncing issue. I've noticed that if I clear the notifications from the in-app Bell icon, it will still show up on the home screen as seen in the posted screenshot. For me, the two ways I've cleared them is either force stop the app (which means it refreshes the notifications the next time it wakes up), or individually click on the video notifications from the notification bar (admittedly, this starts the specific video, but it reduces the notification number).
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