JUMP TO SOLUTION Solved

Original topic:

Help with Samsung tablet flashing screen

(Topic created: 3 weeks ago)
851 Views
merakiwho
Asteroid
Options
Tablets

Ok so i have an issue where my tablet died, but when i plugged up the screen just flashes constantly, it doesn't even show the charging symbol. I have tried different chargers too. Is there anyway to fix? It is a galaxy tab s6 lite, if that makes a difference 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Tablets

Hello merakiwho,

we want to thank you for verifying you have attempted all the previously recommended troubleshooting to correct this power/ display concern and regret to advise the next step is to have the tablet device serviced. Due to the age of the tablet, the service will be out -of-warranty, which means you can find a local provider, or you can contact one of our certified service centers using this link https://www.samsung.com/us/support/service/ to proceed. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
8 Replies
AAbbott
Cosmic Ray
Options
Tablets
It's an old tablet. It's likely the battery has reached the end of its life. Has just enough power to flash its last gasps.
merakiwho
Asteroid
Options
Tablets
Owh
Alr thank you
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Tablets
There have been a few different versions of the Tab S6 Lite released throughout the years. Do you remember when it was purchased?
merakiwho
Asteroid
Options
Tablets
It was purchased in 2022 I believe
0 Likes
Reply
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Tablets
Ah ok, there are a couple different steps you can take to troubleshoot. First, with the tablet plugged in, hold the Power button and Volume down button at the same time for about 20 seconds. This should force a restart.

If a forced reboot does nothing, connect the tablet to a lower power source, like a desktop or laptop. Leave it charging like this for a couple hours. The battery could just be very depleted.
merakiwho
Asteroid
Options
Tablets
Thank you i will try these in the morning 💛
merakiwho
Asteroid
Options
Tablets
I tried all this, it didn't work, the battery is dead dead, ty anyways for the help💛
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Tablets

Hello merakiwho,

we want to thank you for verifying you have attempted all the previously recommended troubleshooting to correct this power/ display concern and regret to advise the next step is to have the tablet device serviced. Due to the age of the tablet, the service will be out -of-warranty, which means you can find a local provider, or you can contact one of our certified service centers using this link https://www.samsung.com/us/support/service/ to proceed. 




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply