Original topic:

Locked out

(Topic created: 09-01-2023 09:35 PM)
Jeffthechef
Astronaut
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Tablets

My Samsung galaxy s7 tablet is locked out I do not remember setting a password on the tablet. Without setting the factory reset and I can't do that either cause I'm locked out. How do I get this to open up with out the password? 

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pastell
Astronaut
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Tablets

I signed in through my email with a one time code. what about my password error?

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VerbumVeritum
Legendary Samsung Care Ambassador
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Tablets
Sign into your Samsung account below. You should be able to unlock your tablet and change the password.

https://smartthingsfind.samsung.com/login
Jeffthechef
Astronaut
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Tablets
Smartthings can't help cause it says I do not have anything registered
VerbumVeritum
Legendary Samsung Care Ambassador
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Tablets
Oh I see. 😢 Did you not register your tablet to be unlocked remotely?
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bill-e
Samsung Care Ambassador
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try findmymobile.samsung.com but of course you would have to enable it in the tablet Settings. 

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Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
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Jeffthechef
Astronaut
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This is what it says now I Had to wait 2 hrs now whats it do go up to 24 hrs20230902_170016_1000007143_1693688420.jpg
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Hake
Comet
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Tablets
You may unfortunately have to factory reset it if you didn't set up remote unlock or it isn't on your Samsung account

I've done it before on a tab a 2019:

Drain the battery completely on the tablet until it shuts down

Plug in a charger and wait for it to charge a few percent

Now hold the power and volume up buttons until the Samsung logo appears

Then, using the volume buttons select wipe data/factory reset

It should now reset, and after the reset when you go to set it up again you might have to provide you Google account password.
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Solution
pastell
Astronaut
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Tablets

I signed in through my email with a one time code. what about my password error?

pastell
Astronaut
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What about the password error for next time cause I'm gonna signout
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