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Stop email downloads

(Topic created: 3 weeks ago)
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MYDOGFIFI
Asteroid
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Tablets

Hello, I need to be able to stop samsung email from downloading messages. Does anyone know how to stop samsung email from pinging the server. BTW the documentation for the samsung email app is none existent, even in the owners  manual of the S9FE tablet.

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bill-e
Cosmic Samsung Care Ambassador
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Tablets

Open EMAIL client->Settings->Click on account->Toggle Sync Email to OFF

Screenshot_20240916_213622_Email.jpg

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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3 Replies
Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

Open EMAIL client->Settings->Click on account->Toggle Sync Email to OFF

Screenshot_20240916_213622_Email.jpg

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
3Fees
Red Giant
Options
Tablets
What notifications did you approve when setting up Samsung email app? How often did you choose to check for email ? ( sync your email accounts with Samsung email app)

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3Fees
MYDOGFIFI
Asteroid
Options
Tablets

I had sync email on, sync schedule every 30 minutes. I have since changed it to sync off, sync schedule, once a day. Thanks

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