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We have multiple Samsung models that work fine when the device they are connected to goes to sleep, however the TVs (BEC-H series) just display no... View Post 
Samsung_Moderator
Hello! Thank you so much for posting about this I completely understand your concerns with the tv no... View Post |
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Samsung Buisness TV Model No.: LH43BEAHLGKLXL Only 4 default app's displaying in apps YouTube, Samsung Buisness, Niio, Internet Browser. No... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This community is for support of consumer based models. I would r... View Post |
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I received an email couple of days ago stating that Loupe (combining art and music) is now available on channel 4575. I had previously been... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately some channels will be local to that area and will s... View Post |
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Help wife went into expert mode trying to connect a sound bar now tv is going crazy remote won't work right only the power button and cuts on... View Post |
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We have a hard time hearing the sound, we turn it on and no sound? The settings are on TV speakers. View Post
Samsung_Moderator
Hey there! I can definitely understand the frustration of not being able to hear what's happening on... View Post |
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I have a very old Samsung TV: LN40B64. I am trying to upgrade the firmware USB. I download the upgrade file, put in on my exFAT32 USB, unzip it... View Post |
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I have a Samsung freestyle projector. I have tried charging the remote due to the projector not powering up. Can someone tell me if they have... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your remote not function pr... View Post |
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I just set up my new Samsung QN90C and was able to connect and watch my Roku Ultra, but I need to use the Roku remote to control it the Samsung... View Post |
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I bought a Samsung TV in 2021, not even a year in and it needed a screen replacement. After a year and a half of replacing that screen, the same... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I have a Samsung TV, Model UN40J5200AF (which I know is "old"). I'm trying to get it linked to my Alexa device. I have the... View Post
Samsung_Moderator
Hello Ken, Welcome to the Community. We understand the convenience of connecting all of your devices... View Post |
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I purchased the Smartthings Hub Dingle to connect to my NU7100 TV. The TV does not recognize the dingle. Is there any other product I can connect... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand how frustrating it can be to connect all the smart de... View Post |
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How do you screen share like when you connect your phone to the TV please tell me! 😭 View Post |
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The keyword here is "and".I use LAN via cable for bandwidth but that prevents me from seeing my TV as a device in SmartThings. A bit... View Post 
usergCaYHVlqwJ
Try changing the name of the TV on the Wi-Fi settings of the TV and see if it appears that way View Post |
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I have 2 Samsung tv's and cannot hook more than 1 to my smart things app at one time. I tried to set them up in different rooms but when one is... View Post 
Buttabeezy1
Would the smarthub reset fix my screenshare issue? When I try to screenshare it shows a lock screen ... View Post |
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I've been having a problem for a while. I can connect my smartthings account to my Google home app on both accounts that I have on the home... View Post
Samsung_Moderator
I recommend reaching out to our SmartThings department. They can be reached at 1-866-813-2404 or ema... View Post |
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