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Remote to Samsung freestyle projector not charging

(Topic created: 05-20-2024 10:32 AM)
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2aYlc3S
Constellation
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Projectors & Other TVs

I have a Samsung freestyle projector. I have tried charging the remote due to the projector not powering up. Can someone tell me if they have experienced the remote flashing red and failing to turn sold white. 

 

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello! Thank you for reaching out! I see how this can be concerning with your remote not function properly. I would recommend to first try another charging cable to see if this fixes the issue. You can also try to re-pair the remote to the projector by pressing and holding the Return and Play/Pause buttons simultaneously for 3 seconds, and it should automatically pair. If none of this works you will need a new remote. You can purchase a new one at https://samsungparts.com/.

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usermiC0AU4512
Constellation
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Projectors & Other TVs

Came here for the same problem, remote has been on charger for hours and it’s still flashing red. Projector won’t turn on using the power button either, so following for an answer.

 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you for reaching out! I see how this can be concerning with your remote not function properly. I would recommend to first try another charging cable to see if this fixes the issue. You can also try to re-pair the remote to the projector by pressing and holding the Return and Play/Pause buttons simultaneously for 3 seconds, and it should automatically pair. If none of this works you will need a new remote. You can purchase a new one at https://samsungparts.com/.