Original topic:

Pluto app freezes

(Topic created: 07-13-2024 05:26 PM)
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Scubadobado2
Constellation
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Projectors & Other TVs

I have a Samsung 55 in model un55tu8000fxza. The Pluto tv continually freezes to where I have to turn the tv off and back on. I have contacted Pluto tv and done everything including uninstall reinstall, clear cache, unplugging the modem and plugging it back in. Pluto tv is the only app I have issues with. I have seen others having the same issue, but I can’t find a solution.

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello! Thank you for reaching out! If also trying a factory reset on the TV does not help then I would recommend reaching back out to the app devs as this is the only app that you are having issues with.

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2 Replies
realaud
Honored Contributor
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Projectors & Other TVs
Pluto TV is wonky in general.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you for reaching out! If also trying a factory reset on the TV does not help then I would recommend reaching back out to the app devs as this is the only app that you are having issues with.