Hello! @Bobbygl Thank you so much for posting about this. I do apologize for the power outage in your area. I'll be more than delighted to assist you with this issue. If the power is back on can you do a soft reset of the unit? Also, here is a link that might be helpful: https://www.samsung.com/us/support/troubleshooting/TSG01213620/
Please let us know if this helps
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Hello! @Bobbygl Thank you so much for posting about this. I do apologize for the power outage in your area. I'll be more than delighted to assist you with this issue. If the power is back on can you do a soft reset of the unit? Also, here is a link that might be helpful: https://www.samsung.com/us/support/troubleshooting/TSG01213620/
Please let us know if this helps
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
