Kitchen and Family Hub
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I have a flex 4 door fridge and the frame of one of door is broken. I can’t find the replacement part and it’s instructions to replace. looking... View Post 
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I can certainly understand the concern here. I... View Post |
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POWERbot Model SR1AM7040WG started making a loud noise that sounded like it picked up something that was rattling. After a few days it stopped... View Post
Samsung_Moderator
At this point, we recommend having the powerbot serviced. If you're out of warranty please use the f... View Post |
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This refrigerator-freezer (RF) was purchased in September of 2012 and has had no previous issues. Recently, the RF began making very loud humming... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand your concern with t... View Post |
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 Has anyone experience having their Jet Bot move in random lines when its set to clean the area first. It used to go in... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. There are many factors that determine how the JetBot... View Post |
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Hello all! I have a side-by-side RS27T5200SR fridge/freezer. The ice maker and ice bin are on the freezer door. The unit was purchased in... View Post
Samsung_Moderator
Hi there, I can certainly understand the concern with not getting enough ice from your ice maker. To... View Post |
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Does anyone where the motor filter is on the jetbot robot vacuum? The app says I need to clean it but there is nothing in the manual that refers to... View Post
Samsung_Moderator
Hi There userRGwDi9WUQ4 and welcome to the community! I get how annoying that it is to be looking fo... View Post |
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Samsung, Your tech came out to investigate the code displayed on my oven, which will not work. MGR Appliance tech stated it is both the major and... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this. We do have a one-year date-of-purch... View Post |
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Does anyone have the same problem or a solution? Â Â Opens in new window PDF Download ... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the frustration with not... View Post |
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I'm almost $400 in and still can't get ice from the icemaker. I paid a repairman to replace a sprocket with a couple missing teeth. No... View Post 
Members_xQTXwhL
Thank You. I was just hoping that someone else had encountered the same issues and could advise Open... View Post |
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November of 2022 I purchased a set of Samsung appliances (5 in total washer/dryer fridge oven dishwasher. The family hub refrigerator quit working... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this. If you would like, you always have ... View Post |
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We purchased an in-wall oven/microwave combo in Oct 2018. Model NQ70M7770DS Thankfully we also purchases a 5 yr extendend warranty with it. ... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this. If you would like, you always have ... View Post |
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We have had our 4 door flex family hub refrigerator for about 3 years now and it's been great (no issues with the ice maker). We have always... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. Samsung refrigerators do not require regular defros... View Post |
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How do I get my Model # NE63T8111 range out of demo mode   Opens in new window ... View Post 
user_ams007
I believe that your Stove is Stuck in Demo mode . The instructions for turning Demo Mode on and off ... View Post |
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I have a Powerbot 9350 (VR2AK9350WK) which is not charging. When I plug the docking station in the power the red icon shows up but then when I put... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with your robot vacuum not ... View Post |
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When I try to upload pics, it only goes to my phone gallery but when I try to upload videos it gives me a choice of phone gallery or Google... View Post
Samsung_Moderator
Hi there, I definitely understand wanting to be able to upload all your amazing photos to the Family... View Post |
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Refrigerator Model:Â RF24FSEDBSR/AAÂ Manufactured: Aug 2016 Ice is building up above the ice maker fan, interfering with the fan blades... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the concern with th... View Post |
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I've had my new Samsung smart fridge for about two months now. And up till now whenever the fridge and freezer doors are open for too long it... View Post
Samsung_Moderator
Hi there, I can certainly understand the need to know if your refrigerator door has been left open t... View Post |
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Hello everyone, I have a Samsung Flex-duo range oven NX58K9850SG/AA that has stopped working. Oven, lights and display stopped... View Post
Samsung_Moderator
Hi there, I can certainly understand the concern with your oven and control panel not working. Even ... View Post |
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Today I discovered that my original post had disappeared and been replaced by a Samsung post with phone numbers to call for various issues. My... View Post
Samsung_Moderator
Hello, We can certainly understand that experiencing issues like this can be frustrating, and we apo... View Post |
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Put 2 pizzas in the oven at 425 degrees, supposed to cook at 425 for 18 mins. After 13 mins we took them out because they were TORCHED. We... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. I can certainly understand the need to have your ove... View Post |
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After changing the water filter, following the instructions to press and hold ice maker on the main panel for 3 seconds the filter indicator will... View Post 
Members_z8WgN5m
It will not reset as directed. I had to unplug and replug the unit and then push the button for thre... View Post |
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We just bought a new Samsung Oven with connectivity to the Smartthings App. The oven is still be advertised as able to be remotely preheated.... View Post
Samsung_Moderator
Hi there, Thanks so much for bringing this up. I can certainly see the appeal of being able to prehe... View Post |
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We purchased this range directly from Samsung and it was delivered on 12/4/2022. We are not happy with this range at all. I was wondering if... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. As @Diaboyos said, you'll need to call in for ... View Post |
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