Original topic:

RS27T5200SR Ice Production

(Topic created: 04-01-2023 07:31 AM)
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ChipChipperson
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Kitchen and Family Hub

Hello all!  I have a side-by-side RS27T5200SR fridge/freezer.  The ice maker and ice bin are on the freezer door.  The unit was purchased in February 20222.  Recently, I've noticed that the unit has very slow ice production - one cycle in 12 hours.  Is this normal for this model?  It seems very slow.  Is there anything I can do or check to increase production?  

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Samsung_Moderator
Community Manager
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Kitchen and Family Hub

Hi there, I can certainly understand the concern with not getting enough ice from your ice maker. To help with this, I'm providing a link below that will walk you through what steps to take to ensure you get the highest ice production possible. 

https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not...

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there, I can certainly understand the concern with not getting enough ice from your ice maker. To help with this, I'm providing a link below that will walk you through what steps to take to ensure you get the highest ice production possible. 

https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not...