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Original topic:

65 inch tv darkened at the bottom of the screen

(Topic created: 12-30-2021 09:20 AM)
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userpaaJ97ozMt
Constellation
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4K, 8K and Other TVs

Has darkened at the bottom of the screen. Trying to find what is wrong

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MsBri1
Neutron Star
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4K, 8K and Other TVs

Hello, I'm terribly sorry to hear about this experience and would encourage you to run a picture test on the television. https://www.samsung.com/us/support/answer/ANS00077524/ If this issue occurs during the test regrettably this will require service. If you are out of warranty, you can use this link https://www.samsung.com/us/support/service/ to find a service center in your area or you can feel free to private message me https://bit.ly/3p4UuiW with your full model and serial number to review service options. 


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Gallaptiql
Galaxy
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4K, 8K and Other TVs
It could be defective at that part of the TV
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Solution
MsBri1
Neutron Star
Options
4K, 8K and Other TVs

Hello, I'm terribly sorry to hear about this experience and would encourage you to run a picture test on the television. https://www.samsung.com/us/support/answer/ANS00077524/ If this issue occurs during the test regrettably this will require service. If you are out of warranty, you can use this link https://www.samsung.com/us/support/service/ to find a service center in your area or you can feel free to private message me https://bit.ly/3p4UuiW with your full model and serial number to review service options. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Diaboyos
Honored Contributor
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4K, 8K and Other TVs
Probably the panel going out. If your TV has a pixel refresh feature try that. If not, try some pixel refresh YouTube videos. If that doesn't help you can try a factory reset but you'll lose all your settings. If nothing works I'm afraid it's time for a repair or replace.
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