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‎08-29-2021 06:55 PM in
4K, 8K and Other TVs
Hi, my Samsung UN65JS9000 (3D model)has dark spots around the edges and also the TV is becoming dark,no matter the source input and brightness setting. Seems this is a manufacturers defects since everyone is complaining about it. What is the fix I have tried all suggested troubleshooting tips in the forum. I hope this is not how I discontinue with Samsung after recently buying another of your 65Inch Tv.
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‎08-30-2021 05:28 AM in
4K, 8K and Other TVsI can definitely understand how frustrating this may be. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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