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Netflix not working on Samsung Smart TV

(Topic created: 05-27-2016 04:46 PM)
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michaelgeraci
Cosmic Ray
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I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?

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userA0tlEl7GNq
Constellation
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nope, its faster and therefore the apps get further along before the hub freezes. cant get the tools menu anymore while in hub.
it still thinks the apps aren't installed and uninstalling is not an option
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userA0tlEl7GNq
Constellation
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the wired connection is faster, the apps load futher before it freezes. the tools menu wont open in the hub anymore. it still thinks the aps are not loaded and uninstalling is not an option
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userA0tlEl7GNq
Constellation
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AND its updating AGAIN

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Anonymous
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Anonymous
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Hello userA0tlEl7GNq, do all other apps work correctly? Have you tried a factory reset?

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userA0tlEl7GNq
Constellation
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i have reset the tv and reset the hub. Hulu will let me as far as the sign in page, but i have to reset the password. Amazon and Netflix arent working. Amazon gives me a code AMZ-99-WLR US, but Netflix gives me their red loading screen before going black and freezing the tv completely. The hub wont let me uninstall netflix.
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Anonymous
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Have you tried adjusting the DNS to 8.8.8.8 or 8.8.4.4?

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userA0tlEl7GNq
Constellation
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well that wont stop these issues... now its doing this AGAIN... 

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userA0tlEl7GNq
Constellation
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changed it to 8888, same issue except it threw me out instead of freezing
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useruDD30Raaqa
Asteroid
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The answer for me was in back of Samsung manual SUHD-TV. They acknowledge prob w Netflix. Go to MENU> smart hub> reset smart hub. They ask for pin. I used 0 0 0 0. Voila! It worked. Hope this helps. This can ruin a good day.