All my pictures format changed and now my computer... - Samsung Community

ADVorlando · ‎09-03-2024

A ll my photos and videos are now HEIC or HEVC files and not jpegs or mp4s. Why has this happened. I use my pics in videos from my phone all the time, but now that this has happened my computer won't recognize them. I would like for my photos, taken by me from a phone I purchased to be in standard formats like jpeg, mp3, mp4, and such.

GaryB82 · ‎09-03-2024

You need to open the camera settings Scroll down to Advanced picture settings and toggle off high efficiency pictures and all future picture will be in jpeg

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270 · ‎09-03-2024

Camera settings > Advanced Picture Options > Turn off "High Efficiency Pictures".

Original topic:

All my pictures format changed and now my computer won't recognize them?