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Original topic:

Auto call record does not have a turn off option A15, Android 15, after new update

(Topic created: 07-14-2025 01:20 PM)
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Members_AVivJNH
Constellation
Options
A Series & Other Mobile

Call recording does not have an option to turn it off, or to stop auto record, or to toggle off.  Started after last update.  another person with the same phone was having the problem, the Samsung solution is the three dots in call, settings, record call, then toggle off or toggle on auto record.  BUT, there is no toggle off switch on my phone or other A15s I have looked at.  Not a third party app.  Samsung phone app.

How can I stop recording?  It is illegal in this state.

3 Replies
realaud
Honored Contributor
Options
A Series & Other Mobile
Calls do not record automatically. If this is happening to you, put in an error report. You have to physically tap the record icon to record calls. That is why there is no switch to turn of auto recording.

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Members_AVivJNH
Constellation
Options
A Series & Other Mobile

They are recording automatically, no toggle off switch, Samsung update did it, and after hours on the phone, Samsung admit they did it, but want $76 and mail in the phone to fix.  Small claims court coming up.  

Anyone else with this want to get together.  2 years ago an update ruined our batteries, and they wanted $76 to fix.  We have "entry level" phones they say, and they can't handle the new software.  So I asked why did they force an update with the new software, and they said because they can.

Solution
realaud
Honored Contributor
Options
A Series & Other Mobile
You agreed to the TOS which says they can alter their software any way they see fit. The calls are not supposed to record automatically, that's why there is no off toggle, so put in an error report. Download an alternatee dialing app from the play store that does not have a recording feature. You are not required to use Samsung's dialer.

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