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Original topic:

Can't upload videos to ActionDirector

(Topic created: 06-14-2017 08:58 AM)
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HeatherRose
Asteroid
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A Series & Other Mobile

Hey there -- I have a 2016 Gear 360, model SM C200, and it's been working great. However, I just downloaded the ActionDirector software yesterday, and can't seem to upload any of my 360 videos. I drag and drop, and it starts to load/stitch, but then for no apparent reason it stops stitching and the video is stuck like that. I've tried different file sizes, but it can't even manage a 30 second video. This is wildly disappointing; I have a short film shoot this weekend and I REALLY need access to some editing software! 


Please help. 

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usergsdgIiBN8Z
Constellation
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A Series & Other Mobile
Action director won't recognize MP4 file type and won't import using the drag and drop method or going thru the "import file" method. Have no idea what else to do and Google search shows this thread as the closest result to my issue. Pc is running Windows 8
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