Original topic:

Galaxy A13 won't read Sim card

(Topic created: 3 weeks ago)
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A Series & Other Mobile
Hey, I bought used Galaxy A13 and it just will not recognize a Sim card. I tried different ones and different Sim card trays even, restarted phone, etc...what could cause this?? Phone is unlocked, but is t mobile.
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meself
Honored Contributor
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A Series & Other Mobile
Is the dim card you have t-mobile it's possible the phone isn't unlocked or not paid off check the imei number
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A Series & Other Mobile
It says status is unlocked...but it was a cricket card, I tried...could the problem be cricket card is locked somehow?
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LongHiker
Galactic Samsung Care Ambassador
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A Series & Other Mobile
Does it recognize the card at all? Are you getting messages about invalid card or network?
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A Series & Other Mobile
No, it doesn't say anything at all. Says unknown in phone sim status
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