Original topic:

Galaxy A14 screen freezing and not registering touch

(Topic created: 09-12-2024 03:07 PM)
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taradawn
Constellation
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A Series & Other Mobile

Anyone else having issues with their device screen freezing up and NOT registering touches?! 

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4 Replies
PanchitoArmenta
Asteroid
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A Series & Other Mobile
Yes im having issues with both my phones S21 & S22 not recognizing the touch command it frustrating but idk how to fix it
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taradawn
Constellation
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A Series & Other Mobile
Me either! Hoping someone can help me out.. but so far I've heard nothing.
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AJMiller
Cosmic Ray
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A Series & Other Mobile
Because the A14 is a low cost Samsung device, this is normal as the processing power is very low. It is not very good at handling background tasks, and it takes a toll on what you are attempting to do.
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theGully
Constellation
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Yes, it's very frustrating, and it definitely happened after updating it to 6.1.

One thing that has worked for me (at least for a while): Go to Settings > General Management > Reset and select Reset all settings, then confirm.

Warning: your data should not be affected, however a backup is strongly recommended.

You will lose bluetooth pairings, etc. but it's a minor issue in my opinion, compared to the screen freezing.

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