A few weeks ago the internal mic and speaker started to cut out when I answered a call. If I reset or restart the phone it works again for a random period and then they will cut out again when I answer a call.
If I switch to the external speaker I can hear the caller but they still can't hear me.
Does anyone have any suggestions as to what would cause this or how to fix it?
If you have tried the troubleshooting and are still experiencing concerns with the speakers and mic, we recommend having the phone evaluated by a certified technician.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
If you have tried the troubleshooting and are still experiencing concerns with the speakers and mic, we recommend having the phone evaluated by a certified technician.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
