Original topic:

Images suddenly save in HEIC format ... SOMETIMES

(Topic created: Monday)
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ZerocChaos80
Constellation
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So, I figure this is a long shot but I can't figure out how else to get a solution besides posting here. I have the A53 and for some reason it is saving some images in .jpg and some in HEIC. For instance, one photo taken on 12 Dec. saved as .jpg and another photo taken on the 16 Dec. saved as HEIC. The only difference was the subject of the photo (One kid and one dog). I am NOT going to the camera app and changing the format myself. 

All I have found on this is that Samsung saves in HEIC format because space saving is better. However when I tried to upload a photo saved in HEIC format, this site gave me this: 2024-12-23_18-55-21.png

Interestingly, when I exited the screen in the image, it re-saved the image that was originally HEIC into png. Anybody want to explain this one?

 

Thanks.

Beth Price-Almeida
2 Replies
meself
Honored Contributor
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Mystery not sure how that would happen got same phone
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MrGhoul
Sun
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Very strange indeed. There is an option to enable HEIC format in the camera settings, but when enabled, all photos are taken in that format, I would assume.