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ā09-06-2024 09:27 AM in
A Series & Other MobileHi,
So my phone is unable to make or receive calls. Text messages works fine most of the time. 4G works sometimes, but not always. At first, I thought the problem was with the simcard, but I got a new one and it has the same problem. I tried the simcards in a different phone and they work normally. I tried resetting the phone completely but the problem persists. Please show me how to fix this problem.
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ā09-06-2024 09:33 AM in
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ā09-06-2024 09:36 AM in
A Series & Other MobileI have complete signal bars.
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ā09-06-2024 09:37 AM in
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ā09-06-2024 10:17 AM in
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ā09-06-2024 10:21 AM in
A Series & Other MobileWhat should I do, please?
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ā09-06-2024 10:24 AM (Last edited ā09-06-2024 10:25 AM ) in
A Series & Other MobileWith tech support, tell them your cell phone has signal but no call ability. Ask them to check your account setup and provisioning.
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ā09-06-2024 10:33 AM in
A Series & Other MobileBut I have tried a new simcard and I still have the same problem.
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ā09-06-2024 10:45 AM in
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a month ago in
A Series & Other MobileI work for a carrier, itās a Samsung issue which resolves after performing a factory reset. Make sure to back up your data beforehand