Original topic:

My new A25 won't allow me to use my password protection app mSecure 3

(Topic created: 08-15-2024 03:50 PM)
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TNiehaus
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just bought a new A25, extremely frustrated, won't allow use of my password protection app, mSecure 3, forcing me to re-buy a new version when I've already paid for what I use & like. Says it ported over from my old phone ok but it won't run.

Regret buying this phone!
4 Replies
LongHiker
Galactic Samsung Care Ambassador
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@TNiehaus Have you reached out to the developers of that app for a solution? 

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TNiehaus
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They want me to pay monthly for their latest version, I'm happy with the version I have already paid for. what's the point in buying a new android phone if the apps are not backeard compatible !#$&.
so now I have a device that misses one of my most important reasons for having it. extremely frustrated!
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LongHiker
Galactic Samsung Care Ambassador
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@TNiehaus If you had an old phone, with an older OS, and now have a new A25, that is forward compatibility not backward compatibility. 

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TNiehaus
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you're missing the point, newer versions of software should have the capability of running apps which worked on the previous versions...
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