Original topic:

No longer can access internet with Wi-Fi on or off?

(Topic created: 09-05-2024 05:25 AM)
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teekalvr1
Asteroid
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I have a pre paid S15. This never happened. The salesman pulled my sim. Saying it was bad. But it didn't work. Also data seems to be mainly off Chrome. I can no longer access internet if not in the house. Wifi on or off. Data saver on doesn't fix it. 

8 Replies
DeltaBravo94
Comet
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Hacked or infected. Have you done a full backup then factory reset?
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teekalvr1
Asteroid
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A1t samsung sorry
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teekalvr1
Asteroid
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A15
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teekalvr1
Asteroid
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Resets not working for wifi chrome uses all data in a few days. Internet only works home
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meself
Neutron Star
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Check your chrome settings permissions
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teekalvr1
Asteroid
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What do I chsngs and thank you ❤️
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meself
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I just have location on and notification off other permissions off
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realaud
Honored Contributor
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Go to settings/battery /background usage limits and put chrome into deep sleep. This will prevent it from running in the background and should stop the data usage. Put on the phone's app protection so it can check for malware. If none of that helps, disable chrome and use another internet browser. It does sound as if you have some malware or spyware going on there.

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