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Original topic:

Problems with factory apps A14 5g

(Topic created: 3 weeks ago)
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Truannate88
Asteroid
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3 weeks ago in 

A Series & Other Mobile
I have a Samsung Galaxy A14 5g unlocked Android phone. And since the last update there is a lot of the factory installed Samsung apps that are now saying no longer compatible with my device. And I have no option to try and update the app or uninstall the app. Can you help me with this? 



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notforhire
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3 weeks ago in 

A Series & Other Mobile

could you provide some examples of the apps you're referring to?

Truannate88
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3 weeks ago in 

A Series & Other Mobile
Yes I would be more than glad to. One of the Apps that's now saying no longer compatible is Samsung KMS Agent app also the Samsung gallery app
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notforhire
Honored Contributor
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3 weeks ago in 

A Series & Other Mobile

I don't even have KMS Agent on my device (S24U running Android 14/One UI 6.1). what version of One UI are you on? as for your Gallery app, clear the cache on the app and see if that helps. also, check to see if your Gallery app needs to be updated from the Galaxy Store?