Original topic:

Update bug in A35

(Topic created: 12-05-2025 06:52 AM)
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sushantrahate1993
Constellation
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A Series & Other Mobile

I am updated my A35 in UI 8.0 and after updated my touch is not working at all. any one facing same issue? 

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1 Reply
CEParsons
Neutron Star
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A Series & Other Mobile
Sorry you're experiencing this. Have you tried booting into recovery mode and clearing device cache? This corrects the vast majority of issues after updating.

Follow Samsungโ€™s Best practice guide: https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...

If clearing the cache doesn't fix it, you may attempt a factory reset. Use Smart Switch to create a backup prior to reset to prevent data loss.

If the issue persists after a reset, there may have been an error during update installation. You can attempt a clean install via Smart Switch.

If even a clean firmware install doesn't fix it, there may be some kind of hardware issue that happened to coincide with the update. In this case, you will likely need to visit a certified Samsung repair center to fully diagnose the issue and have any required repairs completed by a certified technician.

Find one near you: https://www.samsung.com/us/support/service/locations/

Hope this helps!