Why have I not got the new 6.0 update yet

[ChaseBruen]

I have a Samsung galaxy a14 5g but I still can't get the update and I don't know how can someone please help me with this

[meself]

I believe you should be on ui 6.1 that was released few months ago are you getting the monthly updates

[ChaseBruen]

No, I have not got any

[meself]

No updates at all may want to try using wifi

[ChaseBruen]

I have it on all the time, STILL NOTHING.

[ChaseBruen]

It says I am on Android 13 and UI 5.1

[meself]

How is the signal top right may need to network

[ChaseBruen]

4 bars out of 5

[ChaseBruen]

But that's is definitely not why

[meself]

That's not a good thing not getting the updates try a soft reset press power and volume down key at same time should restart you can only check once a day for updates