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Galaxy Book Flex2 Alpha, 13", 512GB Touch Pad Not Working

(Topic created: 08-23-2021 04:47 PM)
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BritanaM
Cosmic Ray
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The touch pad stopped working.  It shows no mice or pointers in devices.  getting windows code 10 host controller.   This is a 2 week old device.  Any help please. Thanks.

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BritanaM
Cosmic Ray
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There is no touchpad option in settings

 

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RayDad
Halo
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You have to go to devices first in settings
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BritanaM
Cosmic Ray
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I did. Nothing there

 

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BritanaM
Cosmic Ray
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20210823_194711.jpg

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RayDad
Halo
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Thats what u should see20210823_174804_79717.jpg
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RayDad
Halo
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Then u click on touch pad
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RayDad
Halo
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Settings look like this20210823_175121_79718.jpg
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BritanaM
Cosmic Ray
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Does not shot touchpad listed anywhere.

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RayDad
Halo
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Ok now let's check this option hold on
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RayDad
Halo
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Are your drivers up to date like mine looks in Samsung update?20210823_175434_79719.jpg
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