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Galaxy Book Pro 360 won't turn on

(Topic created: 04-05-2022 07:04 AM)
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userbXo1buBL4N
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Computers

My Samsung Galaxy Book Pro 360 won't turn on. I have had it less than 2 months. There is no power button on my model to hold down. I don't see how to remove the battery. 

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Samsung_Moderator
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Computers

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01110727/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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Samsung_Moderator
Community Manager
Community Manager
Options
Computers

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01110727/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator