It started with the error : “ All boot options are tried. Press <F4> key to recover with factory image using Recovery or any other keys for next boot loop iteration”
When I get in BIOS configuration, it does not seem to recognise SSD. under SATA Port 1 "Not installed" . It occurs randomly. Sometimes it seems working fine and I can see NVME Port 1 is recognised in BIOS configuration. We sent the laptop to Samsung customer service UK and they sent it back to saying "no defect" (Useless and pathetic service).
I understand many users have same issue and resolved by replacing internal SSD. Appreciate if any one can help me with :
1). What kind of drive works? (e.g : Crucial P3 500GB M.2 PCIe Gen3 NVMe Internal SSD - CT500P3SSD8)
2). if any user guide showing the drive replacement process?
3). Best way to make recovery disk ? before the replacement : is it OK just to create "Recovery Drive: as in Microsoft site?
You should have an open hard drive slot. Open it, pop the hard drive out. Take it to get a new one or read the info off it to order one. You can use 2 hard drives.
Hi @PrivacyandSecurity Thanks. But this model of Galaxy Book2 360 (not PRO) comes with only one HDD. Also since the Laptop is unable to boot to Windows, need an option to make a recovery drive including the OS in another mode (such as Safe mode may be?)
