Original topic:

Multi Control on Galaxy Book 4 Pro won't detect any devices after BIOS update

(Topic created: 2 weeks ago)
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charles_xcx
Astronaut
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Computers

Hi guys!

So recently I updated my BIOS (P09VAG to P10VAG) suggested by Samsung Device Care. Fortunately, I went through all the update process successfully without any hiccups. However, I noticed that after the BIOS update,  when I tried to use the Multi Control function to connect with my S9 FE Tab, it seems like my Galaxy Book is having trouble detecting my tablet as well as my A52 5g phone. I tried uninstall and reinstall Multi Control and also turn it off/on several times on both devices but still no avail. 

FYI, my Galaxy Book 4 Pro Model number is NP940XGK-KG1US

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jhonndee
Constellation
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Computers

I recommend you first check if your Galaxy Book 4 Proā€™s drivers, particularly the ones related to Bluetooth and USB connectivity, are up to date. You can do this by visiting Samsung's official support page and downloading any necessary drivers or updates. If that doesn't work, try performing a system restore to a point before the BIOS update to see if that resolves the issue. Alternatively, you could also try reinstalling the BIOS update to ensure it was installed correctly. If the issue persists, reaching out to Samsung support may be helpful for more specialized

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