Original topic:

Problems with Windows Insider testing on Galaxy Book 4 Edge

(Topic created: Saturday)
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lordavebury
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I acquired a Galaxy Book 4 Edge (GB4E) laptop for personal use to explore the new features of Windows Copilot+ PCs. Unfortunately, I'm finding it difficult to do so because of strange issues with the GB4E. I've compared notes with colleagues who are using various Copilot+ laptops, and these issues occur only on the GB4E.

I enrolled the system in the Windows Insider program (Dev channel) to get early access to new Windows features like Recall. The Insider program uses the Feedback Hub application to track any problems. However when I try to start Feedback Hub, I am told that because I'm "on a tented project" I will need to sign in with an AAD account. Since this is a personal machine, I do not have such an account. I have no problems using Feedback Hub on any of my other computers.

Next, I tried to set up the new Recall application. When I did so, it instructed me to "Turn on device encryption" in Settings. I checked with System Information, and the GB4E supports device encryption. However, when I did so, I got a generic error message, and although device encryption appears to be activated, it advises me that "Some drives can't be managed with device encryption." The only drive on my system is the built-in SSD. When I restart Recall, it repeats the instruction to "Turn on device encryption." 

What's going on? What's a "tented project", and why is a GB4E part of one? My friends with Copilot+ laptops from Microsoft and HP are encountering none of these issues....

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