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‎08-03-2021 08:40 PM (Last edited ‎08-04-2021 05:10 AM ) in
ComputersPlease help, I bought this laptop less than 2 months ago. I open my laptop and it has the blinking blue light and it will not turn on at all. I tried holding the power button and the volume down button, just the power button and the display reset and nothing is working. Nothing is displaying and it is not making any sounds, just has the blinking blue light.
Left it charging over night and nothing still.
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‎08-31-2021 05:54 PM in
ComputersI will be happy to look in to your case. Please send the full model and serial numbers to this PM Link.
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‎08-05-2021 10:20 AM in
ComputersI will be happy to assist you. Could you please provide the model number for your Galaxy Book?
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‎08-22-2021 08:23 AM in
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‎08-28-2021 11:23 AM in
Computersplease have you gotten a solution for this? It's been months now. I have called and called...I have been told the laptop will be collected for repairs, and I have not seen anybody. this is crazy. I am planning to go to a Samsung office here in Ireland to cause havoc there as I am very very angry. I have lost so many jobs because of this. i pre-ordered this laptop and now see what I get for being a Samsung die-hard customer.. this is soo annoying
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‎08-28-2021 11:50 AM in
ComputersThank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎08-31-2021 05:22 PM in
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‎08-31-2021 05:54 PM in
ComputersI will be happy to look in to your case. Please send the full model and serial numbers to this PM Link.
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‎08-31-2021 05:58 PM in
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‎08-31-2021 06:08 PM in
Computers