Original topic:

Cover Screen won't turn off

(Topic created: 4 weeks ago)
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PixelRaven
Asteroid
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Fold & Flip Phones
Hey all. Lately when I've been charging my phone, the cover screen won't stay off. I'm not sure how or why. But I do know it started recently. What should I do?
3 Replies
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Fold & Flip Phones
You might try going to your main settings menu > COVER SCREEN > and tap switch by SHOW NOTIFICATIONS TO TURN DISPLAY ON COVER SCREEN ON/OFF. Toggle switch off.
Hopefully that will help do the trick.
Hopefully it's not a faulty contact switch or something which will require some sort of repair.
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PixelRaven
Asteroid
Options
Fold & Flip Phones
Unfortunately, that didn't do the trick, but thank you! Maybe I should swap chargers and see what happens.
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Fold & Flip Phones
If that doesn't work either, it might be a faulty contact switch, so you might want to take the phone into your carrier store and see what the agent/technician can do. If the phone is still under warranty, or you have insurance on the phone, they might be able to fix it or exchange it for another zFlip 5 phone.