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Does a factory reset remove the eSIM

(Topic created: 02-07-2024 04:09 AM)
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james70
Cosmic Ray
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Fold & Flip Phones

I had the Z fold 4 with one ui 6, and I converted my physical Sim to an esim, but I want to know if I have to reset my phone, will the reset remove the esim. If anyone has an idea, please let me know 

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KiwiBird97
Red Giant
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When you perform a factory reset through the menu, this message pops up. If you accidentally remove your eSIMs, you may need to contact your carrier.20240207_210343_1000021033_1707368623.png

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Hrmjoevii
Asteroid
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When you say reset, what do you mean? Is your phone having software problems that require you to perform a hard reset or are you asking about a soft restart
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james70
Cosmic Ray
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Well, I mean, if I have to do a factory data reset
Hrmjoevii
Asteroid
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Performing a factory reset on your Android device generally should not affect your eSIM (embedded SIM) status or data. The eSIM information is typically stored securely on the device's hardware and is not part of the user data that gets erased during a factory reset
james70
Cosmic Ray
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Okay thanks I appreciate it I wasn't sure not currently having any problems where I need to It's just in case information
Hrmjoevii
Asteroid
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You are welcome 😁
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Solution
KiwiBird97
Red Giant
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When you perform a factory reset through the menu, this message pops up. If you accidentally remove your eSIMs, you may need to contact your carrier.20240207_210343_1000021033_1707368623.png
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