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Original topic:

Flip 5 Screen Protector replacement recommendation

(Topic created: 08-09-2023 07:21 PM)
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TheRev
Nebula
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Fold & Flip Phones

I've heard that you shouldn't replace the screen protector that comes with the Z Flip 5. It has to be done by an authorized tech.

 
Anybody have comments?

1 Solution


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MarkC609
Samsung Care Ambassador
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Fold & Flip Phones

It is recommended to keep the pre-installed screen protector on the Z Flip5. If there is any issues with it, Samsung covers a one time free replacement if needed. https://www.samsung.com/us/support/service/ 

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MarkC609
Samsung Care Ambassador
Options
Fold & Flip Phones

It is recommended to keep the pre-installed screen protector on the Z Flip5. If there is any issues with it, Samsung covers a one time free replacement if needed. https://www.samsung.com/us/support/service/ 

Rayzer
Comet
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Fold & Flip Phones
You want to keep the original one on. My z fold 4 lifted in a spot about 2 inches long after about 10 months. I took it in to ubreakitIfixedit and they replaced it no charge. After 5 days it lifted again (7/7/2023), worse than the first time. I took it back and they replaced the second time at no charge. It's been about a month now and it still looks good but if I had put an after market screen protector on it I would have probably had all kinds of warranty issues to deal with. Beautiful phones but you want to keep them with OEM parts.20230706_074359 2_1000004413_1688657224.jpg20230707_082630_1000004414_1688747616.jpg
TheRev
Nebula
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Fold & Flip Phones
Thanks. I'll pray that I don't have any problems.