After updating to newest security patch, phone now gets warm and the battery drains significantly faster and is slow to charge. I've tried restarting, dialing *#9900#, and adjusting some battery settings and no luck. Checked phone apps and all are updated.
Anyone else with this issue or ideas on how to correct it?
Hello, We're sorry to hear about the trouble. Something to keep in mind too, when there's a big update, it may reset the battery learning patterns, that's why some may experience this after updates. If it doesn't get better within a few days it may be an application that's causing the drain, Check out this link; https://www.samsung.com/us/support/troubleshooting/TSG01001388/
If those troubleshooting steps are followed, and you still are having issues, we would recommend taking the device to a technician to perform diagnostics or a potential re-flash of your software. http://www.samsung.com/us/support/service
Mine lost access to bluetooth, wifi and hotspot. Also was draining my battery but I search up zfold4 in the community and found steps to reset the phone and it seems to have worked.
Hello, We're sorry to hear about the trouble. Something to keep in mind too, when there's a big update, it may reset the battery learning patterns, that's why some may experience this after updates. If it doesn't get better within a few days it may be an application that's causing the drain, Check out this link; https://www.samsung.com/us/support/troubleshooting/TSG01001388/
If those troubleshooting steps are followed, and you still are having issues, we would recommend taking the device to a technician to perform diagnostics or a potential re-flash of your software. http://www.samsung.com/us/support/service
