Original topic:

Fold 5: Google Meet background glitchy and purple

(Topic created: 3 weeks ago)
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lova1
Cosmic Ray
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Fold & Flip Phones

I am facing a persistent issue with the Google Meet app, where the background appears glitchy and purple. I have tried various troubleshooting steps, including turning off effects, uninstalling and reinstalling the app, clearing cache and storage data, restarting my phone, and seeking remote assistance. They weren't able to resolve , but the problem persists. The issue only occurs when the camera is in front view, while the back view works normally. I have also reported the issue to Google Meet but have not received a response. I would greatly appreciate any information or suggestions on how to resolve this issue. Thank you for your attention to this matter.

 
Phone: Samsung Z Fold 5
3 Replies
cleverEyes
Halo
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Fold & Flip Phones
I was going to suggest clearing the cache and all that but sounds like you already had.
It's a silly solution, but what could possibly work as a temporary fix is to go:
- into the camera,
- switch to the outer lense,
- press the top left button to use the outer screen

You can see where I am going with this

- keeping the fold open, go to the home screen
- open google meet
- see if you can use the outer camera as an inner camera now

I know that's an ugly fix, but at least it might be able to help while we wait for google to get going on fixing it?
lova1
Cosmic Ray
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Fold & Flip Phones

Hey, so I tried what you said, but it didn't work. It said you can't use both cameras at the same time. BUMMER! Do you think Google is going to fix it ?

I'll share this image of what I'm experiencing.

1000016013.jpg

ā€ƒ

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cleverEyes
Halo
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Fold & Flip Phones
That's honestly surprising it didn't work. Most apps can be fooled. Bummer!

If you hadn't yet, I'd go on Google's home website and submit a bug report be sure to explain in the report how often it happens, what seems to trigger it, your device, if you could screen record, the developers miiiight find it useful? If the glitch of causing really fast flashing be sure to include it may be epileptic inducing as if it's causing a real danger it'd likely be moved to higher priority.

Best of luck, I hope it gets fixed!
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