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ā04-25-2024 05:11 PM in
Fold & Flip PhonesHello -
I have 3 APs in my house, one on each floor. One AP in the room where I work most often is Wifi 6e / 6Ghz capable. For some reason Fold 5 will only connect to 6GHz in this room if I toggle wifi off and back on on the phone or reboot it while on the room. If I walk out of the room and back in the room, it will only connect to 5GHz even though 6GHz provides better speed, less latency, and less interference.
I have a Pixel 6A that will roam to 6GHz just fine and gets much faster speeds. This is frustrating considering the Pixel costs a fraction of the Fold 5.
Windows laptop, MacBook, and iPad all roam to 6GHz and get 3-4x faster wifi speeds than Fold 5 in the same spot which stays on 5Ghz and never roams to 6Ghz.
There appears to be no way to set my Fold 5 to prefer 6GHz. This appears to be a Samsung bug with the roaming algorithm. I see many others have similar complaints with Samsung Wifi and 6Ghz. How can we get a fix?
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ā04-25-2024 06:23 PM in
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ā04-25-2024 06:55 PM (Last edited ā04-25-2024 06:56 PM ) in
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ā04-25-2024 07:01 PM in
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ā04-25-2024 07:14 PM in
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ā04-26-2024 04:54 PM in
Fold & Flip PhonesMany different Samsung devices have this issue. It is unclear if it's a Samsung issue or the router OEM.
Make sure your router is updated to the latest firmware and if still an issue, send an error report to the Router OEM as well as Samsung
For Samsung, Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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ā04-26-2024 05:05 PM in
Fold & Flip PhonesAn AP (Access Point) is what handles WLAN associations. However, roaming decisions are solely determined by the MU (mobile unit) per the 802.11 standard for Wi-Fi. The Fold 5 wifi supplicant solely decides when to scan and initiate association requests and chooses not to do so. Other devices work perfectly fine on my Unifi access points and Fold 5 fails to roam optimally on other 6GHz networks like Meraki and Aruba. This is solely an issue with the Wi-Fi algorithm used by Samsung. There is a huge lack of settings and status in the OneUI wifi settings versus other Android, Windows, Mac, and iOS devices.
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ā04-26-2024 05:09 PM in
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ā04-27-2024 01:52 PM in
Fold & Flip PhonesI have no idea what could cause that. Boot to Safe Mode and try again.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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ā04-27-2024 01:56 PM (Last edited ā04-27-2024 01:56 PM ) in
Fold & Flip Phones