Original topic:

Forgot my lock password on Galaxy Z fold6 and my finger print is not working either

(Topic created: Tuesday)
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Samsung_6dAkJZP
Astronaut
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Fold & Flip Phones

Forgot my lock password on Galaxy Z fold6 and my finger print is not working either

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nullandvoid
Cosmic Ray
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Fold & Flip Phones

Unfortunately, the only way to to get back into your phone is to do a factory reset and restore.  I hope you have any personally created data backed up somewhere, because the only things automatically backed up to your Samsung account is your apps and settings.  A reset will erase all security and you will have to re-register your fingerprint(s) and create a new PIN/password (one you can remember).  You have to use your PIN/password at least once every 72 hours and after every restart, so I don't understand how one forgets it.  After a reset, you will have to log into the same Google and Samsung accounts you originally set up the phone with, so I hope you remember those passwords.

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