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Original topic:

I'm having problems with my phone. Just happened now can't call or receive

(Topic created: 10-12-2023 02:53 PM)
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Kupar
Constellation
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Please help 
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Samsung_Moderator
Community Manager
Community Manager
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Hello, We understand how frustrating it is to not be able to use your mobile services, such as calls, text, and data, when you want to.  Here are some troubleshooting steps you can try to get the phone working again for those calls. https://www.samsung.com/us/support/troubleshooting/TSG01001613/ 

For concerns with text messaging, you can try these steps: https://www.samsung.com/us/support/troubleshooting/TSG01001439/.

If the troubleshooting is not helpful, you will need to follow up with your service provider for additional troubleshooting steps, as they are responsible for these services. 

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4 Replies
Dark-Chaos
Constellation
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Connect your service provider.
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Anonymous
Not applicable
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Did you restart your phone...??
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Kupar
Constellation
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I can't even turn it off
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, We understand how frustrating it is to not be able to use your mobile services, such as calls, text, and data, when you want to.  Here are some troubleshooting steps you can try to get the phone working again for those calls. https://www.samsung.com/us/support/troubleshooting/TSG01001613/ 

For concerns with text messaging, you can try these steps: https://www.samsung.com/us/support/troubleshooting/TSG01001439/.

If the troubleshooting is not helpful, you will need to follow up with your service provider for additional troubleshooting steps, as they are responsible for these services. 

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