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Original topic:

Missing codec for windows 11

(Topic created: 06-04-2025 09:05 PM)
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userANpbP2kvNK
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I am very frustrated with the fact that once I cut pictures and videos off of My Z Fold 5 5G and paste them to my external drive connected to a Windows 11 PC I cannot play the videos on the traditional media player/s installed on the computer. It keeps saying missing codec and wants me to purchase it for $1.99

$1800 dollar phone I should not have to purchase any other software for my computer to play the videos that it created. I have had the Note 3 5 8 and 10+ and Z fold 3 5G and none of those gave a problem with playing videos.

As much Money as I have spent on Samsung phones and Tvs and blu ray players I would like it if you could roll out some kind of update that makes my videos playable on the standard Windows 11 OS.

I have waited patiently for over a year to see if you would come up with a fix on your own but I guess I have to create a post here in order to get something done.

Thanks for your time. 

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userANpbP2kvNK
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Thanks

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