Secure folder not setting up

[garatli]

Got a new Z fold 6 and after trasfring data from z fold 5 and on the new phone i cant creat a secure folder. When i try to creat and after choosing lock type nothing happens, the folder wont creat or start. 

[Samsung_Moderator]

Hello garatli, Welcome to the Community. We understand how frustrating it is to not be able to create the Secure Folder. Try the following steps: 

1. Navigate to Settings > Samsung Account > Sign Out and input the password/PIN for the Samsung Account signed into the device.
2. Navigate to Security and Privacy > More security settings > Secure Folder and select Uninstall, then follow the on-screen prompts to uninstall the application.
3. Navigate to Settings > Samsung account and login with the Samsung account credentials (login ID, password)
4. Navigate to Security and Privacy > More security settings > Secure Folder and select Install, then follow the on-screen prompts.

Make sure to Turn on "Turn on Reset with Samsung account?" while setting up the Secure Folder lock type

Let us know if this helps.

[Billa dilla]

You can use it by going into setting>samsung. There you will find your answer...... 😎