- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago (Last edited 3 weeks ago by SamsungChelsea ) in
Fold & Flip PhonesThere is a problem with the Galaxy Z Fold 3 phone that there is sound when folding but when flipping, the media and calling sound is not working.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago in
Fold & Flip Phones@djain3478 Replying via email is not how this site works. Answers are posted here so that others can benefit.
As a troubleshooting step, try booting in safe mode. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ If the device works while booted in safe mode, the issue is caused by 3rd party software.
If that doesn't identify the solution, contact Samsung Care+ if you have it or Samsung support if you don't.