Original topic:

What warranties?!?

(Topic created: 06-12-2025 11:54 AM)
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Astronaut
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Fold & Flip Phones
The samsung warranties on their products is TRASH!! I paid $2000. For a fold 6 my 3r3rd fold and less than 6 months later...the big screen stopped working...I called t
Repair..they said no worries...we'll get it fixed for free under warranty!! 
So I send it in and get an email 5 days later that it will cost me $564 78 to fix the Phone I ain't even paid off yet!?!??!? 
If Samsung doesn't make this right...I'm done Buying ANY OF THEIR PRODUCTS!!! 
AND ILL MAKE IT MY LIFES MISSION TO TELL EVERYONE WHAT A GARBAGE COMPANY THEY ARE AND HOW THEY TREAT LOYAL CUSTOMERS WHO SPEND 3X WHAT other phones are for SUPPOSED quality of samsung products!!!
1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello, Welcome to the Community. We understand how upsetting it is for the phone screen to stop working.

The Community operates on a peer-to-peer support model. While our members offer valuable insights and assistance, certain inquiries are best supported by a Samsung directly.

For service information or to set up repairs: https://www.samsung.com/us/support/service/ 

Or reach out directly to Samsung Support at 1-800-726-7864. 

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